Business Performance Affects Hong Kong’s Connectivity Ranking

Hong Kong’s strong consumer connectivity infrastructure is not matched by a corresponding high score when it comes to consumer usage on the 2009 Connectivity Scorecard.  The country’s ranking can be attributed to metrics that see heavy consumption of voice minutes and good popularity of SMS, but below average internet usage.  Software spending is also on the low side.  This is despite excellent broadband penetration and speed, great NGN deployment and high tele-density.

Hong Kong’s average scores in the business categories also impact their ranking.  PC penetration is good, but not impressive, and secure server penetration is not as prevalent as in other countries found in the sample.  Business spending on IT resources is surprisingly low given the country’s excellent infrastructure.  The percentage of businesses selling or buying online does score well, however.  Hong Kong’s E-Government ranking and government spending on computer hardware and services is average.

Hong Kong Connectivity Performance by Scorecard Component