FAQ

Connectivity Scorecard 2013 results are available

The connectivityscorecard.org site is now updated to reflect 2013 results. Study was conducted by consulting firm Rajala Consulting in co-operation with Etlatieto (subsidiary of ETLA, The Research Institute of the Finnish Economy) and Aalto University in Helsinki, Finland.

1. Who is involved in maintaining the Connectivity Scorecard?

The Connectivity Scorecard is maintained and operated by Rajala Consulting. Dr. Leonard Waverman does not have any involvement, ownership or obligation to the Connectivity Scorecard, and does not participate in the maintenance or upkeep of this site.

2. How does our Index differ from other ICT indexes?

The Connectivity Scorecard is an attempt to capture how "usefully connected" countries around the world really are. Like any Scorecard, ours is essentially a collection of different metrics, but our metrics encompass usage and skills as well as infrastructure. Further, we recognize that the primary driver of productivity and economic growth is the ability of businesses to use ICT effectively. Thus we give business - and those measures related to business infrastructure and usage - the weight that economic statistics suggest it should be given. And, where possible, we do this based on individual country data for each country. Likewise, we link the weight given to infrastructure metrics relative to usage and skills to economic statistics for individual countries. In this way, we make a link between Connectivity and economic performance that, we believe, is innovative and relevant.

3. Why were certain countries not included?

There were two criteria involved in the selection of countries for the Connectivity Scorecard:

  1. Ensuring that there was good data coverage for the countries included so as to minimize the problems associated with missing or extrapolated data points; and
  2. Ensuring that a large proportion of the world's population was covered by the sample

Data coverage is more of an issue for the resource and efficiency-driven economies and does restrict the scope for adding new countries to the Index. This is particularly true of business usage metrics. For the innovation-driven economies data availability is still something of an issue due to the difficulty in finding data comparable to the Eurostat data.

The initial Scorecard research that was conducted in 2008 covered all of the world's major economies and a large share of the world's population. In the 2009 research, 25 additional countries have been surveyed to improve our coverage of regions that were initially under-represented, such as the Middle East and Sub-Saharan Africa.

From 2012 onwards there have been 52 countries in the study. Some changes in the country list have happened and is expected in coming updates.

4. What data is used in the Connectivity Scorecard?

Transparency is important and therefore we use as much as possible publicly available data from ITU (International Telecommunications Union), World Bank, United Nations and other similar sources.

5. I would like to ask a question or give my input to the Connectivity Scorecard, how do I do that?

You can use contact form to provide feedback. Please use this form to ask any questions you may have. We have a dedicated team able to respond to all questions and aim to get back to you within 24 hours. Although not obligatory, it would be helpful if you could indicate which part of the ICT industry you work in (for eg. Analyst, Government, Operator, Regulator etc.)

6. What about Privacy?

We take your privacy seriously. Therefore, unlike many other organizations we have, as far as possible, minimized the requirement for disclosure of personal details (name & email only). This website hopes to stimulate debate from Thought Leaders through to consumers of ICT to produce as accurate a Scorecard as possible. No details will ever be passed on to third parties.

7. I would like to use the Connectivity Scorecard at an event, who do I need to contact should I need a presenter?

Please use the contact form to indicate the details of the event. It is advisable to make any such requests as early as possible given the high demand for presenters.

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